Last Updated: 01-02-2026

At Urban Flex, accessible from https://urbanflexeg.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Urban Flex and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

  • Personal Identification Information: Name, email address, phone number, and shipping/billing address.

  • Payment Data: When you make a purchase, payment information is processed through secure third-party payment gateways. We do not store your full card details on our servers.

  • Log Files: Like most websites, we collect information that your browser sends whenever you visit our site (IP address, browser type, pages visited, and time spent on the site).

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and deliver your orders.

  • Send order confirmations and shipping updates.

  • Improve, personalize, and expand our website.

  • Communicate with you for customer service or marketing (if you opt-in).

  • Prevent fraudulent transactions and ensure the security of our site.

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information with third-party service providers only to help us operate our business, such as:

  • Courier Services: To deliver your orders within Egypt.

  • Payment Processors: To securely handle your transactions.

4. Cookies

Urban Flex uses “cookies” to enhance your shopping experience. Cookies are used to store visitors’ preferences and the pages on the website that the visitor accessed. This allows us to optimize the user experience by customizing our web page content based on your browser type or other information.

5. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers (like Facebook/Meta Pixel or Google Analytics) for more detailed information.

6. Your Rights

Under Egyptian data protection standards, you have the right to:

  • Request access to the personal data we hold about you.

  • Request that we correct any information you believe is inaccurate.

  • Request that we delete your personal data under certain conditions.

7. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

  • Email: saidulislam8678708@gmail.com

  • Phone: +201550070595